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  1. Introduction

    1. The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we do with your personal details.

    2. The purpose of this is to describe in principle the types of personal information we collect, the purpose of the collection, the uses that are made and may be made of the information and its transfer to a third party.

    3. This privacy policy applies to both customers and users, and does not apply to company employees, job candidates, company service providers and suppliers.

    4. We may update the privacy policy from time to time, as necessary. The updated policy document will enter into force on the date of its publication on the website.


  1. Collection of personal details

    1. The following types of personal information may be collected, stored, and used:

      1. Information about your computer, including your IP address, your geographic location, browser type and version, and operating system;

      2. Information about your visits and use of the website, including the source of the referral, the length of the visit, page views, and your transition paths on the website;

      3. Information, such as your first name, last name, phone and email address, that you enter when ordering a game or registering for various services on the website;

      4. Information you enter while joining a customer club or writing reviews and/or messages on the site — for example, your name, profile pictures, gender, birthday, status, interests and hobbies, education details, and employment details;

      5. Information, such as your name, telephone and e-mail address, that you enter in order to subscribe to our e-mails and/or newsletter and/or to apply for a job and/or to receive costs details for an activity;

      6. information you enter while using the services on our website;

      7. information generated while using our site, including when, how much, and under what circumstances you use it;

      8. Information related to anything you purchase, services you use, activities you order or transfers you make on our site, including your name, address, phone number, email address, and credit card information;

      9. information that you post on our site with the intention of publishing it on the Internet, which includes your username, profile pictures, and the content of your comments;

      10. Information contained in messages you send to us by email or through our website, including the content of the message and its metadata;

      11. Any other type of personal information you send to us;

      12. Information about preferences - spoken language, choice regarding mailings and use of information, interests;

      13. Location information - information regarding the location where the service is used, including device location, residential address, other addresses where the services are used, etc.

    2. Before you disclose another person's personal information to us, you must obtain that person's consent to both sharing and processing that personal information in accordance with this policy

    3. The company collects information from various sources: directly from the customer, from different devices, from the uses and from third parties.

      1. Information that you provide - the company will collect information that you provide about yourself and others, among other things, at the time of ordering the activity, purchasing products and services and as part of the aforementioned engagement, during the use of the services, in contacting customer service, participating in surveys and promotions, and in any other way the customer chooses to provide us with information.

      2. Automatically collected information - when you join or use the company's services and on the website, information is collected automatically by the company's systems and by third parties involved in the provision of the services. Also, customer service calls may be automatically recorded, and the company's facilities are protected by security cameras.

      3. Information received from third parties - the company receives information for customers from third parties such as: subcontractors and outsourcing providers, surveyors, and marketing consultants, any legal source that permits the delivery of information, legal databases, public information and any other information that you have agreed to transfer to the company. The company may receive information that exists about you on the Internet and/or in social networks, as well as receive information from operators of social networks where you have an account. We may process the information stored in our databases and cross-reference it with any other information.


  1. Use of your personal information

    1. Personal details provided to us through our website will be used for the purposes specified in this policy, the website regulations or the relevant pages on the website. We may use your personal information for the following purposes:

      1. day-to-day operation, provision of services, marketing and construction of dedicated offers;

      2. managing our website and business;

      3. personalization of the website and services for you, including providing recommendations (for example: according to location or according to usage patterns);

      4. allow you to use the services available on our website;

      5. Delivery of services you ordered and/or purchased through the website;

      6. Providing service and performing marketing, sales and conservation operations.

      7. Sending notifications, order confirmations, reminders, order updates, invoices, receipts and any relevant information regarding your order on the website.

      8. To send you, subject to your consent, commercial and marketing messages (you can inform us at any time that you no longer wish to receive marketing information from us)

      9. Provision of statistical information regarding our users to a third party.

      10. handling inquiries and complaints submitted by you or concerning you and related to the site or your activities in the venue;

      11. keep our website secure and prevent fraud;

      12. Verification of compliance with the terms of service that dictate how the website is used (including monitoring of private messages sent through our website's private message service)

      13. Charges, editing and generating bills and collecting money for services provided to you by the company or by third parties.

      14. Management, control, development and improvement of activity, services, marketing and all company systems, supervision and control of the scope and manner of use of the various services, improvement of services, products and marketing tools and development of new products (including through market research, surveys and statistical processing and analysis)

      15. other uses

    2. The company will keep the information for the time necessary to realize the purposes of using the information detailed in this privacy policy or for a period of time required by law, or as required to maintain the rights and legitimate interests of the company, whichever is longer.

  2. Disclosure of personal details

    1. We may disclose your personal information to any of our employees, managers, insurers, professional advisors, agents, suppliers, or subcontractors, to a reasonable extent and as necessary for the purposes specified in this policy.

    2. We may disclose your personal information to any company in our group of companies (this means all our subsidiaries, our umbrella company, and all its subsidiaries) to the extent reasonable and necessary for the purposes stated in this policy.

    3. We may provide your personal details:

      1. according to what is required of us by law;

      2. in the context of any existing or future legal proceedings;

      3. In order to establish, exercise, or protect our legal rights (including providing information to others for fraud prevention and risk reduction purposes)

      4. to the purchaser (or potential purchaser) of the company or any property of the company and to any person who we reasonably believe may apply to a court or any competent authority for the purpose of handing over the personal details in which it is reasonable in our opinion that that same court or authority orders the handing over of these personal details

      5. To subcontractors in fields such as service and sales centers, information systems, communication providers, cloud computing service providers, printing houses and mail distribution service providers and couriers, surveyors and marketing consultants, risk managers, lawyers, accountants, translators, service providers and our other outsourcing providers.

      6. To third parties, including business partners and suppliers, such as suppliers who provide services and related products, including the provision of the service, marketing, advertising and direct mail.

      7. To another person or entity that you have authorized to receive information about you.

    4. We will be entitled to transfer all the information we have about you to a third party, as part of the transfer or transfer of the company's business (all or part of it) to that third party or as part of a reorganization, transfer of activity in full or in part, merger, joint ventures and other transactions in connection with the company's business ( including as part of negotiations for such transactions) and for the purpose of continuing the provision of services, customer service, sales, collection, etc. by the third party. In such a case, the third party that receives the information will be subject to restrictions on the use of the information as detailed in this privacy policy.


  1. The security of your personal details

    1. We will take reasonable technical precautions to prevent the loss, misuse, or alteration of your personal information.

    2. We will store all the personal details you provide on secure servers (protected by a password and a firewall).

    3. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee that data sent over the Internet will be secure.


  1. Repairs

    1. We may update this policy from time to time by posting a new version on our website. You should check this page periodically to make sure you understand any changes made to this policy.

    2. Please let us know if it is necessary to correct or update the personal information we hold about you.


  1. third party websites

    1. Our website includes external links, and details about, third party websites. We have no control over, and are not responsible for, the privacy policies and procedures of any third party.


  1. cookies

    1. Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored in the browser. So, the ID is sent back to the server every time the browser asks the server to display a web page. Cookies can be either "persistent" cookies or "action" cookies. A persistent cookie will be stored in your browser and will remain valid until the expiration date set for it, unless it is deleted by the user before the expiration date; An activity cookie, on the other hand, expires at the end of your current browsing time, when you close your browser. Generally, cookies do not include information that personally identifies users, but personal information that we store about you can be linked to the information stored and obtained from cookies. We use both action cookies and persistent cookies on our site.

    2. We use the services of Google and other companies and tools such as but not limited to: Google Analytics, Google Tag Manager, Google Ads, Facebook Pixel and more on our website to identify a computer when a user visits the website, track users while they are using the website, allow users to use a shopping cart on the website, improve the convenience of using the website, analyze the use of the website, manage the website, prevent fraud and improve the security of the website, personalize the website for each user, use targeted advertisements that may be of particular interest to certain users

    3. You can block the use of cookies through your browser settings, but such blocking will have a negative effect on the ease of use of many websites. If you block cookies, you will not be able to use all the options on our website.

    4. You can delete cookies already stored on your computer, but even deleting cookies will have a negative effect on the ease of use of many websites.


  1. Changes and updates of the privacy policy

    1. The company reserves the right to change this privacy policy for its needs or for changes in the law or the regulatory guidelines according to which we operate. At any time, the updated document detailing the privacy policy will appear on our website. The user must pay attention to these changes every time he enters the website and they will apply to all users immediately from the moment the website file is updated.

Privacy policy

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